The Ten Steps to trauma informed aged care for Forgotten Australians and care leavers

This program will support you and your teams to embed trauma aware and healing informed practice in your aged care services.

It has been developed using co-designed resources and after piloting the materials in residential aged care services across the country.

In this website, you will find simple steps, templates and tools so that you can do this well. By implementing trauma aware and healing informed aged care, what you will find is:

  • greater staff job satisfaction
  • greater resident and client experience
  • reduction in “challenging behaviours” – that is, those pain-based behaviours that we might see when someone with trauma is triggered
  • strengthened communities and organisations – where we all learn and do better to support the residents and clients we work with.

See our 10-step program

We know how busy everyone is in aged care. But we also know that when we set our residents and clients up to have a great day, our staff will too. Some people we work with – including Forgotten Australians and care leavers – may need a little extra support to have a great day, so we need to take a little time to understand what those needs are.

This ten step program to implement trauma aware and healing informed aged care will provide you with everything you need to roll this out in your service.

It will help you:

  • Learn about Forgotten Australians and care leavers and the concerns they have about aged care
  • Learn the principles of trauma informed care (and these can be applied to any client or resident we are working with)
  • Train your staff
  • Engage with your community
  • Provide excellent, person-centred care.
See our 10-step program

To produce the materials on this site, Helping Hand partnered with:

Acknowledgement of country

In the spirit of reconciliation we acknowledge the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.